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Virtual Office Services — Newcastle City Business Centre
NCBC
Newcastle City Business Centre
Heritage CBD · Serviced & Virtual Offices
Virtual Office Services
Heritage address. Modern practice.
A prestigious Newcastle CBD business address in our circa-1920 heritage building at 17 Bolton Street, supported by on-site reception. Four tiers, from a professional address through to personalised phone answering by our team, each on a straightforward six-month agreement.
Virtual Office Tiers — Monthly Pricing (ex GST)
Address
$49
per month · six months paid in advance
- Newcastle CBD business address for your website, Google profile and stationery
- Mail received and held
- Basic account setup
Mail & Address
$99
per month · six months paid in advance
- Everything in Address
- Mail collection with email notification
- $5 monthly postage or scan allowance
- Standard briefs and documents received and signed for
Virtual Office
$199
per month · six-month agreement, paid monthly
- Everything in Mail & Address
- Local Newcastle phone number diverted to your nominated phone
- Calls are not answered by our team on this tier
Our complete virtual office
Virtual Office with Phone Answering
$249
per month · six-month agreement, paid monthly
- Everything in Virtual Office
- Personalised phone answering — our on-site reception answers in your business name, transfers calls or emails messages
- First 30 handled calls or messages each month included
Phone Answering — Handled Call Volumes
| Handled calls / messages per month | Monthly charge (ex GST) |
|---|---|
| 0 – 30 | Included |
| 31 – 50 | $70 |
| 51 – 75 | $140 |
| 76 – 100 | $210 |
| 101 – 150 | $350 |
| Above 150 | By quotation |
Volumes above the included 30 are billed as a single monthly block based on your total handled call and message count — predictable, with no per-call charges. Applies to the Phone Answering tier only.
Optional Services
| Phone number setup (once only) | $120 |
| Use of your own external number (monthly) | $5 |
| Foyer directory board (once only) | $150 |
| Storage cupboard, subject to availability (monthly) | $90 |
Every Tier Includes
- A heritage CBD address, moments from Newcastle Beach
- On-site reception, Monday to Friday, 9am to 5pm
- Meeting rooms available to book as required
- A clear upgrade path to private serviced suites and consulting rooms
Book an Inspection
Visit citybusinesscentre.com.au or call our reception to arrange a time.